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Product Support Specialist

10/01/2025
08/02/2025
Permanent - Full Time
Camberwell, Melbourne VIC
Bakers & Pastry Chefs (Trades & Services)

At Bakers Delight our vision is to be the most loved bakery in every community.  We've built our business through commitment to the quality of our product, the development of our people and by providing a delightful experience to all of our customers.

Job Description

The Opportunity
Working within our Product team, the Product Support Specialist plays an important role in developing our network’s product knowledge through hands-on training facilitation and engaging in training support activities. 

Working in a fast paced environment, some of your responsibilities in this permanent full time role include:

  • Delivering product training support in bakeries
  • Driving quality and consistency of our product throughout the network.
  • Assisting with the development and delivery of Bread shows, Forums and other relevant events.
  • Developing product training resources and policies.
  • Assisting with new and existing product development activities such as ingredient testing.

Let’s hear about you!

  • The ideal candidate will hold relevant baking qualifications and have extensive experience within the baking industry, including either retail or commercial bakery environments.
  • The successful candidate’s excellent communication and baking skills will see them flourish in the role.
  • Experience in Microsoft Office is essential.
  • We are looking for someone who has a strong ability to mentor and influence others! 
  • You will be required to travel interstate within the role so a valid driver’s licence is a must.
  • Some weekend work will also be required. 

Why Bakers Delight? 
Bakers Delight is a leading international food retailer that offers a friendly and fun environment in newly renovated offices. 

You’ll also have access to a range of benefits and programs that aim to support, reward and inspire: 

  • Excellent working conditions and workplace flexibility, including hybrid work, work from anywhere and purchased additional annual leave policies.
  • A remuneration program which includes participation in our bonus program.
  • Corporate casual dress environment and free lunch in the office every day!
  • Professional development opportunities.
  • Health and wellness activities. 
  • Novated Lease options.

Working in an organisation with a strong focus on corporate social responsibility and doing the right thing and encouraging employees to do the same via our Volunteer Leave and Giving policies.
If you have the skills and experience for this role, don’t miss out on this opportunity to join us – apply today! 

Please, no agency candidates at this time.

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