At Bakers Delight, our vision is simple: to be the most loved bakery in every community!
We’ve built our business on a commitment to quality, the development of our people, and delivering a delightful experience to every customer.

Shape the Future of Quality & Food Safety with Us!

Are you passionate about delivering excellence and ensuring the highest standards in food safety?
Our Supply Chain Team is looking for an outgoing QA & Food Safety Compliance Manager who’s ready to make a real impact.

In this pivotal role, you’ll lead the development and execution of our Quality Assurance and Food Safety programs, working closely with suppliers, internal stakeholders, and cross-functional teams. Your expertise will help us stay ahead of legislation, drive continuous improvement, and support our strategic business goals.

Why You’ll Love This Role:

✔ Influence & Impact – Shape how we deliver quality and safety across our entire supply chain.
✔ Collaborative Culture – Work with passionate professionals who value innovation and teamwork.
✔ Career Growth – Be part of a business that invests in your development and celebrates success.
✔ Location – Enjoy the convenience of our modern Camberwell head office.

Your Key Responsibilities:

• Lead and manage QA and Food Safety Programs across Australia.
• Conduct supplier audits, risk assessments, and compliance reviews.
• Respond to critical complaints from customers and franchisees.
• Develop and maintain QA risk matrices and testing protocols.
• Manage the Assured Supplier Program and support supplier development.
• Provide technical support to bakeries, operations, and customer relations.
• Coordinate product testing, recalls, and food safety training.
• Collaborate with leadership to align QA initiatives with company objectives.

About You:

We’re looking for a confident and articulate communicator who thrives in a fast-paced environment, can juggle multiple priorities, and brings a genuine passion for quality and continuous improvement.

You’ll also have:

• Proven experience in the food industry, with emphasis on food safety, compliance, and stakeholder management.
• Experience with HACCP and ISO-based quality systems.
• Internal and external auditing experience.
• A relevant tertiary qualification in food science, microbiology, chemistry, or food industry management.
• Excellent written and verbal communication skills, with the ability to influence and negotiate.
• A commitment to improvement and change management, driven by customer satisfaction.
• Experience with YUM or BRC audits (highly regarded but not essential).

Why Bakers Delight?

You’ll “loaf” being part of the Bakers Delight family! As a leading international food retailer and franchisor with over 500 bakeries across Australia, Canada, and the USA, we offer a professional, fun, and friendly working environment in newly renovated offices.

Benefits include:

• Hybrid work policy
• Quarterly travel opportunities
• Reward and bonus structure
• Corporate casual dress environment
• Onsite parking
• Professional development opportunities
• Health and wellness activities
• Novated lease options

If you have what it “bakes” and are “bready” for your next challenge, “doughn’t” miss out – apply today!

Please, no recruitment agencies at this stage.